You can have total peace of mind knowing that you will be looked after.......
BOTH BEFORE YOUR HOLIDAY AND DURING YOUR STAY.
We send the apartment keys and full transfer details to you in the UK, there are therefore no problems should you have late flights or any delays.
We have over ten years experience of the island and its facilities, services and attractions. Over the years we have been asked for many additional services or requirements and will always do our utmost to help.
WE ARE NOT AN AGENCY, FACELESS TOUR OPERATOR OR LETTING A HOLIDAY HOME ON A CASUAL AND HAPHAZARD BASIS.
When booking with us and staying in our apartments YOU GET A PERSONAL SERVICE
EXPERIENCED LICENSED LOCAL MANAGEMENT
RESORT INFORMATION AND GUIDANCE
FLUENT SPANISH AND ENGLISH SPEAKING STAFF
FULL EMERGENCY COVER AND TRANSLATION SERVICE
INSURANCE RECLAIMABLE INVOICING
LATE DEPARTURE FACILITIES
LOCAL CAR HIRE at 'locals' prices
FLIGHT SEARCH for every flight, every airport
DISCOUNTED TELEPHONE CALLS landline and mobile
INTERNET AND E-MAIL connections etc etc
PLEASE SEE THE BEFORE AND AFTER BOOKING PAGES.
Do not hesitate to telephone or e-mail if you have a question............. we are happy to talk to our guests
We will always answer your questions honestly and to the best of our ability. If we do not have the answer we will find out for you.
Whilst on holiday you have the assurance of knowing that our registered Lanzarote management are available, either in their office or by telephone, 24 hours a day.
They are 'Lanzarotenos', speak fluent English and their native Spanish, know the resort intimately and are there to help.
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